
Stan D
Useless - registered, uploaded payment method, and when the time to buy came - boom - error, contact customer service. CS at the main train station was not interested in fixing the error, but very happy to sell me the plastic card. The app might be good to understand how the zones are working. Google maps is a lot easier to use for trips.
3 people found this review helpful

Alberto Rodriguez
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Fix your app. I've paid every month for a subscription and randomly, without telling me, it stopped renewing. I try to renew and it just says error. Good one guys. I'm wondering if I should even bother emailing, since I'll get no response or someone telling me I should subscribe twice and wait for a refund lol. It's especially helpful that this happened at the start of the month.
9 people found this review helpful
Rhein-Main-Verkehrsverbund GmbH
March 6, 2024
Please try a new login. When this does not succeed please reinstall the app. If the problem persists after that please contact our customer support: https://www.rmv.de/elpub/creator With kind regards your RMV-App-Team

Chris John
It doesn't work. I can't pay by credit card, it just keeps refreshing the screen. Then I tried to set up bank account transfer and it asks me to set up another account and then the login fails. And even more annoying is you can't enter your birthdate using your keypad, you have to sit there and tap a few hundred times at my age.
3 people found this review helpful
Rhein-Main-Verkehrsverbund GmbH
April 8, 2024
We are very sorry to learn that the app does not meet your expectations and you have experienced any inconvenience when using it. Should repeated reinstallation or a new login login does not bring any improvement, our support team will be happy to help you at any time: https://www.rmv.de/elpub/creator. Kind regards - Yours RMV app team